Versand
At Lorvenes, we are committed to delivering your order safely and efficiently, wherever you are in the world. We work with trusted international shipping partners to ensure a smooth and reliable delivery experience from dispatch to your doorstep.
Processing Time
Once your order is placed, it is carefully prepared before shipment. This includes order verification, quality inspection, and secure packaging.
Processing typically takes 1–3 business days, excluding weekends and public holidays.
Shipping Options & Delivery Times
We offer Free Standard Shipping and Paid Express Shipping depending on your location. Delivery times vary slightly based on destination and courier service.
🇬🇧 United Kingdom
- Standard Shipping – Free: 5–10 business days
- Express Shipping – Paid: 8 business days
🇺🇸 United States
- Standard Shipping – Free: 5–10 business days
- Express Shipping – Paid: 4–7 business days
🌎 Rest of the World
- Standard Shipping: 6–12 business days
- Express Shipping – Paid: 4–9 business days
Paid shipping fees are calculated at checkout and vary by destination.
Track Your Order 24/7
Once your order is shipped, a Tracking ID will be provided so you can monitor your package at any time.
You can track your order directly on our website at the dedicated tracking page:
Track Your Order Here
Tracking updates may take 24–48 hours to appear after dispatch, but once available, you can monitor your delivery 24/7.
Customs, Duties & Taxes
Most international shipments arrive without additional charges. However, some countries may apply customs duties or import taxes. These charges are determined by local authorities and are the responsibility of the customer.
Address & Delivery Information
Please ensure your shipping details are complete and accurate, including your full name, address, and contact number.
Lorvenes is not responsible for delivery delays caused by:
- Incorrect or incomplete addresses
- Failed delivery attempts due to customer unavailability
- Unpaid customs fees
- Courier delays outside our control
Shipping Availability
We ship worldwide. Certain regions may occasionally be unavailable due to shipping restrictions or safety concerns. Our team will notify you promptly if your location is affected.
Delayed or Missing Orders
If your order has not arrived within the expected timeframe, contact our support team with:
- Order Number
- Full Name
- Tracking ID (if available)
Our team will respond within 24–48 hours to resolve your issue.
Contact & Support
For any shipping-related questions or assistance, contact us at support@lorvenes.com.
We are committed to making your experience with Lorvenes smooth, reliable, and enjoyable.