Yes! Lorvenes ships to countries all over the world. We work with trusted international couriers to ensure your order reaches you safely and on time.

Delivery times depend on your location and the shipping method chosen:

• United Kingdom 🇬🇧
  
  
  Standard Shipping – Free: 5–10 business days
  
  
  Express Shipping – Paid: 8 business days
  
  
  
• United States 🇺🇸
  
  
  Standard Shipping – Free: 5–10 business days
  
  
  Express Shipping – Paid: 4–7 business days
  
  
  
• Rest of the World 🌎
  
  
  Standard Shipping: 6–12 business days
  
  
  Express Shipping – Paid: 4–9 business days

Once your order is shipped, you will receive a Tracking ID. You can monitor your order 24/7 on our dedicated tracking page: Track Your Order. Tracking updates usually appear within 24–48 hours of dispatch.

Some countries may apply import duties or taxes. These are determined by your local customs authorities and are the customer’s responsibility. Most shipments clear without extra charges.

If your order has not arrived within the estimated timeframe, please contact us with your Order Number, Full Name, and Tracking ID (if available) at support@lorvenes.com. Our team will respond within 24–48 hours to assist you.

Yes! We offer a 15-day return and exchange window from the date of delivery. Whether the item doesn’t fit, you changed your mind, or there was an issue with the product, our team will guide you through a smooth process.

If we send the wrong item, size, color, or a defective product, we take full responsibility. We will provide a replacement or refund as per your choice. You will not need to return the wrong item, which you may keep as a gift from Lorvenes.

Contact us within 15 days of receiving your order at support@lorvenes.com. Please include your Order Number, full name, and photos/videos if relevant. Our team will respond within 24–48 hours with instructions.

Yes, for smooth processing, items should be unworn, unwashed, and with original tags whenever possible.

We provide detailed size charts for each product on the product page. Please check measurements carefully before ordering.

No problem! You can exchange it for the correct size within the 15-day return window. Contact us and we will guide you through the process.

Lorvenes products are designed to fit according to standard international sizing. Always refer to our size chart for precise measurements.

We accept major credit/debit cards, PayPal, Shop pay and other secure payment methods available at checkout. All payments are processed safely through encrypted channels.

Orders are processed quickly to maintain timely delivery. Cancellations are available within 12 hours of placing your order. After this window, orders may already be in processing and cannot be canceled.

Once your order is confirmed, changes are not possible. If you need a correction, please contact support@lorvenes.com as soon as possible we may be able to help if the order has not yet shipped.

Yes! Every item is carefully designed, manufactured, and quality-checked before shipment. We guarantee the fabric, stitching, and craftsmanship meet premium standards.

Care instructions are provided with each product and on the product page. Following them will help maintain the quality and longevity of your purchase.

For questions about your order, shipping, returns, or anything else, email us at support@lorvenes.com. Our team responds within 24–48 hours and is always happy to assist.

We take all customer concerns seriously. Contact support@lorvenes.com with details of your issue, and we will resolve it promptly.

Yes! Many of our items can be shipped as gifts with customized packaging. Please select the gift option at checkout where available.